WHAT WE DO

Managing Non-Human Identities with IGA and PAM 

Visibility, control, and governance for every Non-Human Identity. Intragen works with leading vendors to help organisations discover, categorise, and secure NHIs through integrated Identity Governance and Privileged Access Management controls, bringing visibility, control, and accountability to every identity in your environment.

Identity map

What are Non-Human Identities?

Non-Human Identities are digital identities used by applications, services, workloads, and automation to authenticate and access systems without human interaction. Examples include service accounts, API keys, containers, and cloud workloads, which exist across multiple systems rather than within IAM tooling alone.

Why Managing NHIs Matters

NHIs often have elevated privileges and long lifespans, making them prime targets for attackers.

 

Unmanaged accounts can lead to:

Orphaned credentials left active after various projects end
Privilege sprawl across cloud and on-prem systems
Compliance exposure due to missing ownership or review
Operational risk if automated identities fail or expire unexpectedly

Addressing these challenges requires clear ownership, consistent governance processes, and automated controls that scale with your environment. By discovering and categorising every NHI, Intragen helps you regain visibility, accountability, and control. Understand what effective NHI governance looks like.

How Intragen Helps You Govern Machine Identities

Integrated Visibility and Control

 

Our experts help you connect your existing Identity Governance and Privileged Access Management tools to build a unified view of all identities across cloud and on-premise systems. Rather than treating IGA and PAM in isolation, this integrated approach connects governance, privileged access, and credential lifecycle controls across non-human identities.

 

By aligning system catalogues, asset inventories, and metadata tagging between IGA and PAM platforms, we create a centralised logical architectural view of ownership, provisioning, and credential control across the enterprise.

Talk to an expert about your NHI landscape
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A Risk-Based Approach to NHI Governance

Our framework combines automation, analytics, and risk-aware decision-making to protect your most critical assets. This approach supports audit and compliance requirements by establishing clear ownership, traceability, and evidence of control over non-human identities.

 

We help organisations:

Continuously manage NHIs across Active Directory, LDAP, and cloud IAM platforms
Categorise and tag identities by type, system, and environment (dev, test, prod)
Integrate with leading tools like CyberArk and One Identity Manager for seamless governance
Derive dynamic risk scores using business criticality, compliance, and security data

The result: adaptive access control that strengthens security where risk is high and reduces friction where it’s not.

 

Our approach builds a tiered view of application and entitlement risk, mapping business criticality, security requirements, and compliance obligations into a quantifiable model. This model, adapted from proven frameworks used in IGA and PAM deployments, drives consistent decisions on how NHIs are discovered, classified, and controlled. Understand what effective NHI governance looks like.

Understand your NHI risk profile

Automated Provisioning and Lifecycle Management

End-to-End Identity Lifecycle Governance

 

We help you introduce policy-based provisioning and de-provisioning workflows for every identity type.

 

Our methodology embeds continuous discovery and risk-based lifecycle management into your IGA and PAM processes, ensuring new Non-Human Identities are governed from creation to retirement.

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How It Works

Our process follows four key stages designed to deliver complete visibility and control over every Non-Human Identity:

 

  • Discover – Build a complete inventory of NHIs across cloud and on-premise systems.
  • Assess – Quantify risk using IT security, compliance, and business context.
  • Control – Automate provisioning, approval, and de-provisioning workflows.
  • Govern – Enforce credential rotation, certificate management, and regular review cycles.
Strategy

Privileged Credential Management

By integrating with PAM platforms such as CyberArk, credentials and API keys for service accounts are securely vaulted, rotated, and monitored. This prevents privilege escalation, lateral movement, and orphaned credentials, giving security teams confidence that only authorised automation can act.

 

Security and risk leaders gain assurance that controls are applied proportionally to each application’s sensitivity. Business users benefit from simplified access where additional restrictions aren’t required.

Information security

Compliance and Audit Readiness

Auditors increasingly expect full visibility of machine identities.

With IGA and PAM integration, you can demonstrate complete governance maturity – backed by detailed audit trails, ownership tagging, and risk metrics aligned with frameworks such as ISO 27001, NIS2, and GDPR.

Delivering Measurable Value

By applying this risk-based model across your identity ecosystem, you achieve measurable improvements in governance and operational security. With Intragen’s integrated IGA and PAM approach, you can:

 

  • Simplify identity lifecycle management for all non-human users
  • Strengthen audit readiness and compliance posture
  • Reduce credential misuse and security exposure
  • Gain unified visibility across hybrid and multi-cloud environments
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Ready to Secure Every Identity?

Unmanaged service accounts and automation identities are a growing blind spot in enterprise security.

 

By combining IGA’s governance strengths with PAM’s control capabilities, Intragen helps you operationalise a scalable, risk-based model for managing machine identities, built for the realities of modern hybrid IT.

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Book a consultation with Intragen’s identity governance specialists

We will assess your exposure, prioritise risks, and design a governance model that brings IGA and PAM together, securing every identity, human or not.

Contact our experts