WHAT WE DO

Privileged Access Management

Secure privileged access without slowing the business


Intragen’s Privileged Access Management services help you control and monitor high-risk access across critical systems. We support regulated organisations with advisory, implementation, and fully Managed Service delivery, so you can reduce risk, strengthen compliance, and operate with confidence.

Identity access

At Intragen, we specialise in securing privileged access for regulated organisations across EMEA, helping teams reduce risk quickly while supporting audit and compliance requirements. In our experience, privileged access is where risk concentrates, because a small number of admin accounts can create outsized impact. The fastest way to reduce risk is to secure the most critical systems and privileged access paths first, then expand coverage in a controlled rollout. Intragen’s PAM Quick Check is a free two-hour assessment where we recommend practical priorities based on your environment and audit pressure.

How Intragen supports your privileged access journey:

Package

Managed Privileged Access

Intragen’s PAM-as-a-Service offering, built on CyberArk Privilege Cloud, provides a turnkey solution for organisations that want strong privileged access controls without the cost and complexity of building an internal PAM function.
Lifecycle white BG

Advisory and Implementation

Our consultants follow a proven project methodology to assess your identity estate, design the right privileged access architecture, and implement a scalable solution aligned to your security and compliance goals.

Access Management

PAM Quick Check Assessment

Intragen’s PAM Quick Check is a structured, free of charge two-hour assessment used to evaluate privileged access maturity, identify high-risk access paths, and define practical next steps.

What is Privileged Access Management?

Privileged Access Management (PAM) protects high-level system access, such as administrator and superuser accounts, by controlling how access is granted, used, and monitored. Privileged access is sometimes referred to as Privileged Access Management when delivered through formal controls and tooling.

 

As part of Identity and Access Management, privileged access controls help prevent credential misuse, privilege escalation, insider threats, and external attacks. By enforcing strict controls over critical systems, organisations can reduce risk and strengthen audit readiness.

 

If you want strong controls without adding operational overhead, Intragen’s Managed Privileged Access service provides ongoing oversight by dedicated specialists.

Team
Access Management

80 %

of data breaches were achieved by cybercriminals predicting or stealing passwords classed as ‘weak’ (Verizon)

Key

61 %

of all data breaches had elements of social engineering or brute force attacks through tampering credentials (Verizon)

Profile

45 %

of remote workers re-use passwords across their accounts, increasing the security risk massively (Expertinsights)

What’s the fastest way to reduce privileged access risk?

Based on Intragen’s delivery experience, a practical fast-start approach usually comes from focusing on the small set of access paths that create the biggest impact. In practice, this means quickly identifying where privileged access exists today, then prioritising controls for the most business-critical systems.

 

Intragen’s privileged access fast-start approach typically includes:

  • Identifying privileged accounts (including shared and service accounts)
  • Securing credentials for the highest-risk systems
  • Strengthening authentication for privileged access
  • Improving visibility and monitoring for privileged sessions
  • Establishing clear ownership and a repeatable operating model

 

Request an assessment and we’ll help you identify the fastest, most practical route to risk reduction based on your environment.

Value added

What should we prioritise first in a privileged access programme?

Intragen typically sees the best results when organisations prioritise privileged access based on business impact and exposure, rather than trying to cover everything at once.

 

Common first priorities include:

  • Critical infrastructure and production systems
  • High-sensitivity environments (financial systems, customer data platforms, core identity systems)
  • Privileged access used by third parties and contractors
  • Shared accounts and unmanaged credentials
  • Cloud admin roles and platform-level permissions

 

Where relevant, we’ll also help you align early priorities to compliance expectations and audit requirements, so you can demonstrate progress quickly, not just plan it.

Information security
bxs_check-shield

Want to assess your current exposure to risk? How can PAM support your broader security and compliance goals?

Take Intragen's free two-hour PAM Quick Check assessment, where we can help you find the answers to these questions. You'll receive a five page document with a summary of your PAM maturity, key observations and the top risks we identified.

What does 'good' look like for privileged access controls?

Intragen’s view is that a modern privileged access approach is not only about locking down access, but about enabling access safely, with the right evidence and oversight. Effective privileged access security combines people, process and technology, not just tools. A strong privileged access programme typically provides:

Comprehensive audit capability (tracking privileged activity to support compliance and internal reviews)
Session monitoring and recording (visibility into privileged actions with evidence when needed)
Granular access controls (least privilege, with approval and time-bound access where appropriate)
Secure authentication (strong authentication for privileged actions, including MFA)
Credential protection (reduced exposure from shared credentials and unmanaged privileged passwords)
Operational workflows (repeatable processes that support adoption, accountability, and continuous improvement)

How do we keep privileged access secure without slowing IT down?

Intragen’s experience shows that security controls only work when they are usable. The goal is to reduce risk while keeping teams productive, especially when IT and security teams are already stretched.

 

A practical approach balances control and efficiency through:

  • Clear roles and approvals aligned to operating needs
  • Time-bound access for high-risk actions (rather than standing admin access)
  • Automated workflows to reduce manual bottlenecks
  • Sensible guardrails for emergency access
  • Training and enablement so controls are understood and adopted
Identity map

Multi-factor authentication and granular controls

Why multi-factor authentication is critical: MFA reduces the likelihood of account compromise, even if passwords are stolen, and supports stronger authentication expectations.

Granular controls for sensitive data security: Granular controls support least privilege by limiting access to what’s necessary, when it’s necessary.

Can privileged access be delivered as an ongoing Managed Service?

Yes. Intragen frequently works with organisations that choose to deliver privileged access as a Managed Service due to operational complexity and audit pressure. For many organisations, running privileged access internally can be complex and resource-intensive, especially when you need continuous monitoring, policy refinement, and evidence for audits.

 

Intragen’s Managed Privileged Access offers:

  • Fast, low-fuss onboarding
  • Continuous monitoring, optimisation, and improvement
  • Predictable monthly pricing
  • Flexible service tiers
  • Oversight by dedicated privileged access specialists

 

Intragen's experience shows that a Managed Service model can accelerate time-to-value and reduce operational burden.

Email breach

How privileged access helps prevent breaches

Privileged access controls reduce breach risk by improving control, visibility, and response, particularly where attackers target credentials or attempt to escalate privileges.

 

A strong approach typically includes:

  • Strong control of high-level access
  • Detailed monitoring of privileged actions
  • Early detection of credential compromise
  • Scalable protection across hybrid and cloud environments
  • Integration with broader identity and security ecosystems

 

Intragen supports privileged access programmes using leading technologies and proven delivery methods aligned to your environment and compliance requirements.

Platform as a service

Common challenges in implementing privileged access

Organisations often struggle with:

  • Integrating legacy systems
  • Creating reliable backup strategies for privileged credentials
  • Ensuring adoption and end-user training
  • Scaling the solution as the business grows
  • Interpreting and acting on privileged access analytics
  • Balancing stronger controls with operational efficiency

 

Our experts can help identify and resolve these challenges through an assessment.

Deployment meeting

Key areas to ensure successful deployment:

High levels of adoption and extensive end user training
Integration with existing identity management systems
Scalability to accommodate organisational growth
Continuous monitoring and updating of access policies
Balancing business security with operational efficiency

Privileged access and regulatory compliance

Privileged access controls help organisations meet expectations under frameworks such as GDPR, NIS2, DORA, industry standards, and audit requirements by strengthening control, visibility, and accountability over high-risk access.

 

By controlling access to sensitive systems, monitoring privileged activity, and enforcing secure authentication, organisations can demonstrate due diligence and strengthen compliance posture.

People looking at a tablet

Example: how privileged access controls reduce real-world risk

With visibility into privileged activity and appropriate controls, organisations can detect unusual behaviour earlier, trigger protective actions where appropriate, and create audit-ready evidence of what happened and how it was handled.

 

Clear communication and training improves adoption and reduces friction; the goal is protection, not blame.

Solutions people meeting

Privileged access vs access governance (Joiner-Mover-Leaver and access reviews)

Privileged access controls focus on high-risk admin and superuser access, reducing the likelihood and impact of misuse.

Access governance focuses on who should have access and why, including Joiner-Mover-Leaver processes and access reviews that help demonstrate compliance and reduce access creep.

Many regulated organisations treat these as parallel priorities: privileged access reduces immediate high-impact risk, while access governance strengthens audit evidence and ongoing control.

Access Governance

 

 

Technology ecosystem and partners

Intragen supports privileged access programmes across common enterprise identity and security environments, including partner technologies such as CyberArk, Okta, and One Identity. The focus is selecting and operating the right controls for your requirements, aligned to risk, compliance, and practical delivery. This includes delivering robust PAM solutions, such as CyberArk Privilege Cloud.

Cyberark

CyberArk

Intragen supports organisations across EMEA with CyberArk-led PAM programmes. Seamlessly secure identities and access any resource across any infrastructure.

okta

Okta

Okta boast great customer support, deep market penetration and Enterprise Mobility Management support.

One Identity

One Identity

One Identity is a cybersecurity platform and a unified identity security solution that enables you to protect your people, applications, and data.

Privileged Access FAQs

What’s the fastest way to reduce privileged access risk?

Intragen recommends starting by identifying privileged access paths to your most critical systems, then apply controls that increase visibility and reduce credential exposure. Book your free 2-hour PAM Quick Check for a prioritised plan.

What should we prioritise first in a privileged access programme?

Begin with critical systems, shared and unmanaged privileged accounts, third-party access, and cloud admin roles, where a small number of changes can materially reduce risk.

What does 'good' look like for privileged access controls?

Good controls provide least-privilege access, strong authentication, session monitoring, audit evidence, and operational workflows that teams can adopt without constant friction. In short, good privileged access security enables access safely, not restrictively.

How do we keep privileged access secure without slowing IT down?

Use automation, time-bound access, and sensible approval workflows. Focus on controls that reduce risk while keeping operational teams productive.

Can privileged access be delivered as an ongoing Managed Service?

Yes. Many organisations choose a Managed Service to gain specialist oversight, continuous improvement, and predictable operations without building an internal PAM function. Read about Intragen's Managed Privileged Access service.

Privileged Access Management Resources

Phishing

How Privileged Access Management Stops Ransomware

Imagine this scenario: A cybercriminal poses as an employee, calls your help desk, and tricks them into resetting a password. Just like that, they’re in. The initial compromise has happened. Now what? This is where PAM earns its keep.

Data breach

Not 'If' But 'When' - Protecting Your Business From Breaches

As cyber threats grow in scale and sophistication, organisations must now operate under the assumption that a security breach is a matter of when, not if. What can you do you protect your business in a proactive manner?

Cyber security job

Privileged Access Management Quick Check Assessment

PAM is a great tool for addressing challenges associated with business growth - but is your PAM solution being properly utilised? Take our free two hour consultation to assist you with your PAM challenges.

950x650 - NIST white paper colour background

Our NIST CSF 2.0 white paper is out 

Find out more about what the NIST framework is, why it is important, and some of the key takeaways broken down into clear, practical steps that help you strengthen defences and respond with confidence when threats appear.