Workforce Identity and Access Management (WIAM)

What is WIAM?
Workforce Identity and Access Management (WIAM) is a framework designed to manage the way your digital resources are accessed by employees, contractors or partners. Workforce Identity management is central to a secure and efficient digital workplace. A strong Identity and Access Management (IAM) strategy helps organisations limit exposure to internal and external threats by ensuring only the right people have access to the right resources.
This is in contrast to CIAM (Customer Identity and Access Management), which specifically deals with how your customers interact with your services through digital means.

What are the key components of WIAM?
Workforce Identity and Access Management provides many key components, ensuring your organisation is reducing the risk from identity related threats.
The key components of a WIAM solution include:

Authentication
Authorisation and Access Control
Once a user is authenticated, their access control enforces what the user can do inside the system. Users only require access to the bare minimum needed to do their jobs.
Single Sign-on
Compliance and Auditing
80% say that better Identity and Access Management would have prevented some or all attacks on their organisation
How can WIAM benefit your organisation?
- Enhance collaboration
- Facilitate secure sharing
- Reduce login fatigue
- Adopt Multi-factor Authentication
- Adaptive access control
- Frictionless user experience
- Reduced business risk
Unified access solutions
Workforce Identity and Access Management supports a seamless user experience across departments and teams. By introducing a consolidated platform for managing identities and credentials, you can reduce the complexity of multiple sign-ins, enhance visibility, and improve operational performance. Integrate key IAM functions, businesses can deliver secure access to applications and systems while boosting collaboration and productivity.

Help teams work together
Collaborative work environments rely on secure resource sharing. WIAM systems ensure teams have the necessary access to shared tools and data while maintaining strict control policies. Proactive monitoring and AI-driven threat detection further secure shared environments, enabling teams to work efficiently without compromising security.

Adopt Single Sign-on
Single Sign-On (SSO) simplifies the user experience by allowing access to multiple systems with one set of credentials. This reduces login fatigue, cuts down help desk requests, and improves user productivity.

Strength security with MFA
Multi-factor Authentication (MFA) adds a critical layer of additional security by requiring verification beyond passwords. Integration with biometric systems ensures secure access even if credentials are compromised. MFA supports regulatory compliance and greatly reduces the risk of privilege escalation or unauthorised access.

Adjust permissions in real time
Adaptive access systems use context, such as location, device, and behaviour, to adjust permissions in real time. This approach helps balance security with user convenience. For example, access from an unfamiliar device may prompt additional verification. Adaptive controls enhance the user experience while ensuring sensitive data remains protected.

Provide seamless access
Providing secure access should not come at the cost of user productivity. Seamless access solutions leverage modern technologies like blockchain or decentralised identity to simplify authentication while preserving data security. When users can easily navigate systems without repeated interruptions, overall engagement and efficiency improve.

Mitigate threats
An effective WIAM strategy safeguards your organisation against insider threats, data breaches, and compliance risks. Layered controls are in place to protect your users beyond the login stage.

How does WIAM improve compliance?
- Stay aligned with industry regulations through access control
- Define your document access processes to assist with audit readiness
- Visualise patterns in your users' access and helps you to enforce policies more effectively
- Produce clear audit trail that reduce the time and resources needed to prepare for external reviews

The WIAM solution providers we partner with

One Identity
One Login from One Identity is a Workforce Identity solution that provides quick, easy and trusted access for your employees.

Okta
Okta Workforce Identity simplifies identity management and reduces risk, delivering a scalable solution designed for efficiency and reliability.

CyberArk
CyberArk Workforce Identity gives you the confidence that your users are accessing business resources while keeping threats out.
Why Intragen?
Intragen's experienced team of Identity and Access Management specialists are ready to assist you. With decades spent working in the IAM space, we are excited to help you with your Workforce Identity challenges.
Speak to our team today or book a Maturity Assessment to understand where you're starting from and what can be achieved. We offer advisory, implementation and Managed Services solutions for IAM.

Understand Intragen's services offerings for IAM
WIAM Frequently Asked Questions
How does Workforce IAM enhance employee productivity?
Workforce IAM enhances employee productivity by streamlining and securing access to the tools, applications, and data employees need to perform their jobs efficiently.
It does this through giving faster access to resources, improving security without adding friction, reducing the load on your IT team and assisting in better collaboration between your departments.
How does Workforce IAM support business agility?
WIAM supports business agility by enabling organisations to adapt quickly to change, whether it’s scaling operations, adopting new technologies, or responding to shifting workforce demands.
It does this by assisting you to rapidly scale your workforce due to demand, supporting those working in a remote and hybrid capacity. WIAM helps you to respond instantly to any internal changes, such as staff moving departments, and enforce stronger compliance with less disruption.
What is Identity Management in the workforce context?
Workforce Identity Management encompasses the processes, technologies, and policies that establish, manage, and control digital identities for employees, contractors, and internal users. It ensures each individual receives the correct access to necessary resources, precisely when needed.