Managed IAM Services

Trust Intragen’s EU-based specialists to proactively manage your IAM environment — delivering enhanced security, service optimisation, and operational excellence.

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IAM management challenges facing businesses today

Managing Identity and Access Management (IAM) internally presents significant hurdles for most organisations:

Talent shortages and high turnover of IAM specialists
Increasing compliance demands (GDPR, PCI-DSS, HIPAA)
Complex integration across multiple applications
Security gaps and growing vulnerability to cyber threats, amplified by AI

How our Managed IAM Services solve these challenges

Intragen’s Managed IAM Services provide proactive solutions to overcome common IAM management obstacles:

Continuous security monitoring: Proactive detection and resolution of potential IAM threats.
Operational efficiency: Reduce internal workload by entrusting IAM complexity to specialists.
EU-based expertise: Our local team guarantees compliance, data security, and seamless communication.

Our IAM Managed Services

Service operations and support

24/7 monitoring and proactive incident response
Structured service request fulfilment and SLA governance
Detailed reporting on system health, KPIs, and performance

IAM platform maintenance and administration

Functional administration of roles, policies, and workflows
Regular patch management and platform updates
Application health monitoring with Argos for One Identity

Continuous improvement and optimisation

Operational enhancements and optimisation recommendations
Automated provisioning, self-service access, and lifecycle management
Alignment with evolving compliance and security needs

Why choose Intragen?

At Intragen, our mission is simple. We’re here to help you deliver Identity and Access Management (IAM) transformation faster, more simply and with less risk. It’s a promise our pan-European team of expert IAM professionals take pride in. We turn complexity into confidence, empowering agile business enablement at lower cost. Learn more about the Intragen team here.

IAM-specialist team

Over 19 years of focused IAM expertise with deep knowledge across IGA, PAM, AM, and ITDR.

Integrated delivery model

From daily operations to continuous innovation — all under one governance framework.

IntraSuite tools for IAM from Intragen

Proprietary automation accelerators like Deployment Manager and Argos Monitoring boost speed and reliability.

EU-based delivery with cost-effective scale

In-country leadership paired with skilled remote teams trained via our IAM Academy.

Why outsource IAM if we have an internal team?

IAM is complex and constantly evolving. While internal teams play a crucial role, our specialists leverage insights and best practices from multiple client environments. Our dedicated focus ensures your IAM remains current, secure, and aligned with the latest market developments.

Does Intragen use offshore resources?

No. Our team is entirely nearshore (EU-based), ensuring data security, compliance, and clear, effective communication.

Which IAM platforms does Intragen manage?

We manage leading IAM platforms, including Identity Governance (IGA), Privileged Access Management (PAM), Single Sign-On (SSO), and Multi-Factor Authentication (MFA).

How is pricing structured for Managed Services?

We offer standard Bronze, Silver, Gold, and 24x7 service packages, along with additional à la carte options. We tailor these packages to match your organisation’s specific requirements. Contact us directly for pricing details.

End-to-end IAM services

We provide comprehensive IAM services, from strategic consulting and implementation to proactive, ongoing managed services. IAM isn’t a one-time task — it continually evolves with:

New applications requiring secure integration
Mergers & acquisitions
Emerging cyber threats
Regulatory changes and compliance updates
Your continued focus on cost reduction and budget control

Our Managed Services ensure your IAM approach stays secure, efficient, and seamlessly aligned with your evolving organisational needs.

Advisory and consulting Implementation and integration