At Intragen, we recognise that your identity fabric stretches far beyond traditional user accounts. In today’s hybrid-cloud era, your organisation isn’t just managing developers, contractors or employees - you’re managing machines, services, automation workflows, APIs and workload identities.

These Non-Human Identities (NHIs) often represent the largest portion of your identity estate, yet receive disproportionally little attention. You can’t protect what you can’t see, and most organisations can’t yet see their NHIs.

Why this matters

• ESG Research shows there are roughly 20x more NHIs in cloud environments than human.
• In many enterprises, CyberArk estimates that NHIs now outnumber human identities by approximately 82:1.
• According to Aembint, Some 88.5 % of organisations state that their Non-Human Identity-and-access-management practices lag behind those for human identities.

We believe these statistics demonstrate one clear truth: without visibility and control over NHIs, your hybrid-cloud environment is exposed.

The Intragen approach

Drawing on our Identity and Access Management (IAM) expertise, we deploy a five-step framework to help organisations uncover and manage NHIs across both on-premises and cloud environments.

1. Complete identity-source inventory
   Visibility starts with knowing where your identities live. We catalogue every source of identity: your on-prem Active Directory, Azure AD, AWS/GCP IAM roles, Kubernetes service accounts, CI/CD pipelines, secrets managers, SaaS connectors - not just ‘people accounts’.
2. Discovery of unknown and orphaned identities
   Every unmanaged credential is a potential threat vector. We identify machine identities without owners, credentials stored in unused vaults, tokens that are still valid - giving you clarity on “who/what” is actually in your estate.
3. Risk classification and access review
   Context transforms data into insight, and insight into action. Every NHI is assessed: What resources does it access? Does it cross on-prem cloud boundaries? Are its credentials static or short-lived? Where do privileges sit?
4. Monitoring, ownership and behavioural insights
   Ownership creates accountability - the foundation of governance. We help you assign a human owner to each NHI, define purpose and review cadence, and monitor activity via a SIEM or identity monitoring tool for anomalous behaviour.
5. Lifecycle governance and clean-up
   When identities have clear beginnings and endings, risk stays contained. We support policy creation for new NHIs (least privilege, formal request, credential rotation) and for decommissioning when purpose ends - ensuring machine identities don’t linger uncontrolled.

Why hybrid-cloud makes this critical

Hybrid-cloud environments combine on-premises infrastructure, public-cloud platforms and SaaS tools - each with its own identity stores, automation models and deployment patterns. Without a unified view, NHIs may operate unchecked across silos and, when automation runs without oversight, it becomes invisible. Until something goes wrong. At Intragen we ensure that your visibility and controls span the full hybrid estate, enabling you to govern human and NHIs with equal rigour.

Final word

At Intragen we say: NHIs aren’t a fringe concern - they’re a core part of your identity-security posture. To secure your hybrid-cloud estate, you must treat them with the same diligence as human users. Through a disciplined framework of inventory, discovery, classification, monitoring and lifecycle governance, you gain clarity, confidence and control over every identity in your hybrid cloud.