WHAT WE DO

Identity and Access Management Solutions

Managing who can access your systems, applications, and data is one of the most critical challenges businesses face today. Intragen’s Identity and Access Management solutions give you the tools to control, monitor, and secure every digital identity across your organisation. The result: stronger security, less complexity, and a better user experience.

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What is Identity and Access Management?

In simple terms, IAM ensures that the right individuals and services have appropriate access to information and tools within your organisation.

This can include employees, contractors, external B2B partners, suppliers, customers and even ‘non-human’ identities for machines and external services.

IAM achieves this through a broad set of tools and processes, including multi-factor authentication, single sign-on, identity lifecycle management, and access governance, ensuring secure and efficient access to enterprise systems and data.

80 %

Over 80% of attacks are identity-based, including phishing, brute force attacks, and use of stolen credentials. (Microsoft, 2023)

70 %

Verizon stated that “the human element” was involved in 74% of breaches, with a large portion of these involving stolen credentials or social engineering. (Verizon 2024 Data Breach Investigations Report)

17 %

Compromised credentials were the most common initial access vector in cyberattacks, involved in about 17% of incidents directly, often linked with techniques like phishing. (IBM, 2024)

Why do businesses need Identity and Access Management?

IAM controls are fundamentally important across all business applications. Intragen’s IAM solutions help businesses to:

Identify users and their roles within the system
Grant appropriate access for individuals and groups to digital resources
Automate the addition, removal or updating of access as needs change
Improve organisational efficiency and user experience through self-service functions
Identify and protect data based on a continual assessment of risk

Intragen’s IAM solutions reduce security risks by eliminating single points of failure and boost productivity by relieving IT staff of repetitive, manual, access-related tasks.

The four pillars of our IAM solutions:

Identity Governance and Administration (IGA)

IGA focuses on managing the identity lifecycle, including provisioning, role management, and policy enforcement. It ensures the right users have the right access at the right time, and supports compliance through automated workflows, audit trails, and access reviews.

Access Management (AM)

Access Management controls how users authenticate and gain access to applications, systems, and data. This includes technologies such as single sign-on (SSO), multi-factor authentication (MFA), and session management to ensure secure and seamless access experiences.

Privileged Access Management (PAM)

PAM secures and monitors access for identities with elevated privileges, such as system administrators. It helps prevent misuse of high-risk accounts by enforcing strict controls such as credential vaulting. Looking to secure high risk admin access without building a PAM team in-house? We offer Managed Privileged Access, delivered as a Managed Service.

Customer Identity Access Management (CIAM)

CIAM manages the identities of external users such as customers and citizens. It seeks to balance security with user experience through capabilities like self-service registration, consent management, federation, and adaptive authentication, while also supporting privacy and regulatory compliance.

Business benefits of our IAM solutions

Intragen’s Identity and Access Management solutions provide a framework of technologies and processes that enable organisations to securely manage digital identities and control access to critical resources.

Intragen’s solutions deliver measurable value by:

Security and Risk Reduction

Intragen’s IAM solutions minimise the risk of data breaches by enforcing strong authentication, least-privilege access, and continuous monitoring. We reduce exposure to insider threats and identity-based attacks, safeguarding your critical systems and data.

Regulatory Compliance

IAM supports adherence to data protection and industry regulations such as GDPR, ISO 27001, and NIS2. Features like audit trails, access certifications, and policy enforcement provide the transparency and control needed for compliance.

Operational Efficiency and Cost Reduction

Automating identity lifecycle processes reduces manual workload, improves accuracy, and lowers operational costs. Features like self-service access requests, automated provisioning, and single sign-on enhance user experience while freeing up IT resources.

Business Agility

IAM enables rapid onboarding of employees, partners, and customers, while supporting secure access to cloud and hybrid environments. This flexibility accelerates digital transformation and allows businesses to scale securely and efficiently.

How to develop an Identity and Access Management strategy

A successful IAM strategy requires aligning goals with your broader business objectives. Intragen’s expert-led approach typically includes the following steps:

Assess current state: We evaluate your existing identity processes, technologies, and controls. A structured Maturity Assessment can help identify gaps, risks, and opportunities for improvement.
Define objectives and governance: We help establish clear business and security outcomes for IAM and define a clear governance structure with roles and responsibilities for oversight and decision-making.
Leverage a best-practice IAM framework: We utilise proven, best-practice IAM frameworks to accelerate implementation and maximise return on investment. Intragen’s tailored models align IAM capabilities with business priorities, streamline deployment, and achieve measurable outcomes quickly. To understand more about calculating the ROI of your IAM investment, download our white paper today.
Select the right technology and partner: We guide you in choosing IAM solutions that align with your technical requirements and strategic goals. Engaging an experienced IAM partner like Intragen accelerates delivery and reduces risk through expert guidance.
Plan for change and adoption: We understand that IAM impacts users across the organisation. Intragen’s approach includes effective change management, stakeholder engagement, and user training to ensure adoption and long-term success.
Establish continuous improvement: IAM is an evolving capability. We help you define clear policies, track performance against key metrics, and build a roadmap that supports ongoing optimisation, scalability, and resilience.

How to implement Identity and Access Management

Implementing Identity and Access Management solutions affects every user within a business. Intragen’s approach ensures buy-in from stakeholders across your organisation.

Implementations often work best with the assistance of an experienced IAM partner. Intragen are equipped to assist in your implementation project, from initial discovery through to managing and evolving your IAM platform - while helping you overcome the implementation challenges of IAM.

Strengthen your IAM strategy with Breach Protection

In today’s rapidly evolving digital landscape, securing identities is more critical than ever. Even the most robust IAM systems can be vulnerable if breached credentials are used to bypass traditional security measures. That’s why proactive breach protection is a vital extension of any Identity and Access Management strategy.

Intragen’s Breach Protection solutions continuously monitor for compromised credentials and unusual access behaviour, helping you detect threats early and respond quickly. Discover how integrating breach detection into your IAM framework can reduce risk, prevent unauthorised access, and protect your users and data from evolving threats.

Professional employees company board discussing project plan

Don’t overlook Non-Human Identities in your IAM strategy

As organisations automate and scale, the number of Non-Human Identities, such as service accounts, bots, scripts, and APIs, can quickly outpace human users. Without proper governance, these identities often operate unchecked, creating hidden vulnerabilities and compliance risks.

Intragen’s Non-Human Identities solutions ensure every identity in your environment is accounted for, managed, and secured. By bringing visibility and control to your non-human accounts, we help you eliminate unnecessary access, enforce least privilege, and strengthen your overall security posture.

How our IAM solutions support compliance

The most important role of IAM in an organisation is defining who can access what, where they can access it and when. Intragen’s IAM solutions demonstrate and help achieve compliance regulations through:

Access controls and granular permissions - assists you in establishing and enforcing access control policies.
User authentication - verifies user identities through methods such as multi-factor authentication.
Audit trails and reporting - produces audit trails for tracking attempted logins, changes to permissions etc.
Lifecycle management for users - supports onboarding and offboarding of employees, contractors, partners and more.

Intragen's Identity and Access Management expertise

Having delivered successful enterprise IAM solutions for over 20 years, Intragen are one of Europe's largest and most experienced Identity and Access Management partners. Working alongside leading IAM vendors, we have the tools and the people ready to make your project a success.

What sets us apart? We have a total focus on IAM across our business, as well as the capacity to serve you. Our people are the best IAM experts across Europe, working to a hybrid model that combines deep expertise with cost effective delivery. We add-value to the great IAM solutions we provide with our own IP built on top - and we continually invest in improvements in all we do.

The IAM solution providers we partner with

One Identity

One Identity is a cybersecurity platform and a unified identity security solution that enables you to protect your people, applications, and data.

Okta

With a fully-featured service, Okta is a leader in the Identity-as-a-Service space. Okta boasts great customer support, deep market penetration and Enterprise Mobility Management support.

CyberArk

Seamlessly secure identities throughout the cycle of accessing any resource across any infrastructure.

SailPoint

SailPoint is a leading vendor for Identity and Access Management solutions. SailPoint’s platform includes compliance reporting, password management and user provisioning capabilities.

CrowdStrike

With capabilities ranging from endpoint detection and response (EDR) to identity protection, and threat intelligence, CrowdStrike helps organisations stay ahead of increasingly complex attack landscapes.

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What is Identity and Access Management (IAM)?

Identity and Access Management (IAM) is a framework of policies, processes, and technologies used to manage digital identities and control access to an organisation’s systems and data.

It ensures that the right people have the right level of access to the right resources at the right time. IAM helps protect sensitive information, supports compliance with security regulations, and improves operational efficiency by automating user authentication and access control.

What is the purpose of IAM?

The purpose of IAM is to ensure that the right individuals have the appropriate access to an organisation’s systems, data, and resources at the right times and for the right reasons.

It helps manage digital identities and control user permissions, improving security, compliance, and efficiency by preventing unauthorised access while allowing legitimate users to work effectively.

Learn more

Why is an IAM system important?

An IAM system is needed to securely manage who can access your organisation’s systems and data. It helps ensure that only authorised users can reach sensitive information, reducing the risk of data breaches and unauthorised activity.

IAM also simplifies user management, supports compliance with regulations, and improves efficiency by allowing staff to access the tools they need quickly and safely.

Learn more

What is the difference between Identity Management and Access Management?

The goal of Identity Management is ensure that the person, machine or device attempting to log in to your systems is who they claim to be. Access Management, as a subset of Identity Management, aims to ensure only authorised individuals can gain access to applications, data and systems. Identity Management (IDM) checks and manages who users are, while Access Management (AM) decides what those users can do, following set rules and permissions.

Learn more about Access Management

How are SSO and Identity Management related to each other?

Single-sign on (SSO) is a component of Identity Management. It enables users to log in to various platforms using one set of credentials. The Identity Management solution in place manages the process and technologies, including SSO.

Learn more about SSO

How is the NIST framework related to IAM?

NIST (The National Institute of Standards and Technology) aims to deliver the right resources, systems and data to the right people at the right time, much like IAM. The NIST CSF 2.0 is a cybersecurity framework delivered by NIST to help organisations to manage their cybersecurity risk. Covered by the 'Protect' function of NIST, Identity Management helps to safeguard the organisation by managing the levels of risk.

Can IAM solutions integrate with existing infrastructure?

Yes, it is important that your IAM solution integrates with wider business systems. An IAM solution should 'talk' to applications across your business in order to ensure the right people have the correct levels of access to the resources you allow. This integration improves security levels, brings greater levels of compliance, and gives a better experience for your users.

Talk to us about integrating IAM in your business

How do IAM solutions address identity theft and fraud?

By controlling the access given to sensitive systems and data, only authorised users are permitted. IAM makes it harder for attackers to bypass the security measures by authenticating and authorising users. Digital identities are managed and verified through methods such as biometrics, passwords, one-time access codes etc. IAM also includes the approach of 'least privilege', where the minimum possible access is given to individuals so that they can do their jobs - nothing more.

Identity and Access Management Resources

950x650 - NIST white paper colour background

Our NIST CSF 2.0 white paper is out

Our guide breaks down National Institute of Standards and Technology (NIST) Cybersecurity Framework into clear, practical steps that help you strengthen defences and respond with confidence when threats appear. Find out more about what it is, why it is important, and some of the key takeaways from the white paper.

Download the white paper

Managed Services

Intragen’s IAM Managed Services are tailored to your unique identity landscape, applying industry best practice to ensure security and efficiency. Whether managing your entire IAM environment or providing focused support, our flexible approach enables your team to concentrate on core priorities.

Read the blog here

We are a strategic CrowdStrike partner

This partnership marks a significant milestone in our mission to deliver best-in-class security solutions to our clients. By aligning with CrowdStrike, we can now offer even more powerful tools to detect, prevent, and respond to today’s most sophisticated cyber threats.

Read the announcement

Protecting your business from breaches

Too often, we see organisations equating tool adoption with complete protection from external threats. “We’ve implemented an IAM solution, so we must be secure.” This mindset is not only flawed, it’s dangerous and leaves organisations vulnerable.

Read the blog

Intragen are DORA ready

DORA is a comprehensive regulation that significantly impacts both financial institutions and their third-party service providers. By understanding and complying with the DORA framework, we can help our Financial Services clients maintain operational resilience in the face of digital disruptions.

Read the news post

Non-Human Identities - not new!

Everyone’s talking about Non-Human Identity like it’s a fresh idea. It’s not. Most of the posts by peers and betters in the Identity and Access Management (IAM) industry are pretty much aligned on NHI. Yes, it needs focus. No, it’s not new. So why the news now?