Control, monitor and protect your digital identities using Identity and Access Management (IAM). Ensure that critical information remains secure, with the right technologies and business processes in place to protect your organisation from identity threats.

What is Identity and Access Management?
In simple terms, IAM ensures that the right individuals and services have appropriate access to information and tools within your organisation.
This can include people within your business (employees and contractors), as well as external B2B partners, suppliers, customers and even ‘non-human’ identities for machines and external services.
IAM helps achieve this through a broad set of tools and processes, including multi-factor authentication, single sign-on, identity lifecycle management, and access governance - ensuring secure and efficient access to enterprise systems and data.

80 %
Over 80% of attacks are identity-based, including phishing, brute force attacks, and use of stolen credentials. (Microsoft, 2023)
70 %
Verizon stated that “the human element” was involved in 74% of breaches, with a large portion of these involving stolen credentials or social engineering. (Verizon 2024 Data Breach Investigations Report)
17 %
Compromised credentials were the most common initial access vector in cyberattacks, involved in about 17% of incidents directly, often linked with techniques like phishing. (IBM, 2024)
Why do businesses need Identity and Access Management?
IAM controls are fundamentally important across all business applications. For example, IAM tools are used to:
- Identify users and their roles in the system
- Grant appropriate access for individuals and groups to digital resources
- Deliver automation to add, remove, or update access as individual and business needs change
- Improve organisational efficiency and user experience through self-service functions
- Identify and protect data based on a continual assessment of risk
IAM also reduces security risks by eliminating single points of failure and boosts productivity by relieving IT staff of repetitive, manual, access-related tasks.

The four components of IAM are:
Business benefits from Identity and Access Management
Identity and Access Management (IAM) provides a framework of technologies and processes that enable organisations to securely manage digital identities and control access to critical resources.
Implementing an IAM system can bring measurable value to businesses. For example:
Security and Risk Reduction
IAM minimises the risk of data breaches by enforcing strong authentication, least-privilege access, and continuous monitoring. It reduces exposure to insider threats and identity-based attacks, safeguarding critical systems and data.
Regulatory Compliance
IAM supports adherence to data protection and industry regulations such as GDPR, ISO 27001, and NIS2. Features like audit trails, access certifications, and policy enforcement provide the transparency and control needed for compliance.
Operational Efficiency and Cost Reduction
Automating identity lifecycle processes reduces manual workload, improves accuracy, and lowers operational costs. Features like self-service access requests, automated provisioning, and single sign-on enhance user experience while freeing up IT resources.
Business Agility
IAM enables rapid onboarding of employees, partners, and customers, while supporting secure access to cloud and hybrid environments. This flexibility accelerates digital transformation and allows businesses to scale securely and efficiently.
How to develop an Identity and Access Management strategy
A successful IAM strategy requires aligning goals to your broader business objectives. A best practice approach typically includes the following steps:
- Assess current state: Evaluate your existing identity processes, technologies, and controls. A structured Maturity Assessment can help identify gaps, risks, and opportunities for improvement.
- Define objectives and governance: Establish clear business and security outcomes for IAM and define a clear governance structure with roles and responsibilities for oversight and decision-making.
- Follow a best practice IAM framework for rapid time-to-value: Leverage a proven, best-practice IAM framework to accelerate implementation and maximise return on investment. Intragen provides structured models tailored to your environment, helping you align IAM capabilities with business priorities, streamline deployment, and achieve measurable outcomes quickly.
- Select the right technology and partner: Choose IAM solutions that align with your technical requirements and strategic goals. Engaging an experienced IAM partner will accelerate delivery and reduce risk through expert guidance. If you'd like to start an IAM strategy conversation, our experts are on hand to assist you.
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Plan for change and adoption: IAM impacts users across the organisation. Effective change management, stakeholder engagement, and user training are essential to adoption and long-term success.
- Establish a foundation for continuous improvement: IAM is not a one-time project but an evolving capability. As your organisation grows and threat landscapes shift, your IAM strategy must adapt. Define clear policies, track performance against key metrics, and build a roadmap that supports ongoing optimisation, scalability, and resilience.
How to implement Identity and Access Management
Identity and Access Management tools affect every user within a business, and sometimes those outside of it. Implementing IAM requires the buy-in of people from around your organisation.
Implementations often work best with the assistance of an experienced IAM partner. Intragen are equipped to assist in your implementation project, from initial discovery through to managing and evolving your IAM platform.

How IAM supports compliance
The most important role of IAM in an organisation is defining who can access what, where they are able to access it and when they can do so. IAM demonstrates and helps achieve compliance regulations through:
- Access controls and granular permissions - assists you in establishing and enforcing access control policies.
- User authentication - verifies user identities through methods such as multi-factor authentication.
- Audit trails and reporting - produces audit trails for tracking attempted logins, changes to permissions etc.
- Lifecycle management for users - supports onboarding and offboarding of employees, contractors, partners and more.

Intragen's Identity and Access Management expertise
Having delivered successful enterprise IAM solutions for over 20 years, Intragen are one of Europe's largest and most experienced Identity and Access Management partners. Working alongside leading IAM vendors, we have the tools and the people ready to make your project a success.
What sets us apart? We have a total focus on IAM across our business, as well as the capacity to serve you. Our people are the best IAM experts across Europe, working to a hybrid model that combines deep expertise with cost effective delivery. We add-value to the great IAM solutions we provide with our own IP built on top - and we continually invest in improvements in all we do.

Read more about the services we offer for IAM
The IAM solution providers we partner with

One Identity
One Identity is a cybersecurity platform and a unified identity security solution that enables you to protect your people, applications, and data.

Okta
With a fully-featured service, Okta are a leader in the Identity-as-a-Service space. Okta boast great customer support, deep market penetration and Enterprise Mobility Management support.

SailPoint
SailPoint are a leading vendor for Identity and Access Management solutions. SailPoint’s platform includes compliance reporting, password management and user provisioning capabilities.

CyberArk
Seamlessly secure identities throughout the cycle of accessing any resource across any infrastructure.
You can find us across Europe:

UK
29 Finsbury Circus,
London,
EC2M 5SQ

Finland
Itämerenkatu 3,
00180 Helsinki,
Finland
+358 10 526 4900

Germany
Europadamm 4,
41460 Neuss,
Germany
+49 2131 526478-0

Greece
Leof. Andrea Siggrou 224,
Kallithea 176 72,
Greece
+30 21 0921 4366

Netherlands
Europalaan 93,
3526 KP Utrecht,
Netherlands
+31 30 263 1340
What is the difference between Identity Management and Access Management?
The goal of Identity Management is ensure that the person, machine or device attempting to log in to your systems is who they claim to be. Access Management, as a subset of Identity Management, aims to ensure only authorised individuals can gain access to applications, data and systems. Identity Management (IDM) checks and manages who users are, while Access Management (AM) decides what those users can do, following set rules and permissions.
How are SSO and Identity Management related to each other?
Single-sign on (SSO) is a component of Identity Management. It enables users to log in to various platforms using one set of credentials. The Identity Management solution in place manages the process and technologies, including SSO.
How is the NIST framework related to IAM?
NIST (The National Institute of Standards and Technology) aims to deliver the right resources, systems and data to the right people at the right time, much like IAM. The NIST CSF 2.0 is a cybersecurity framework delivered by NIST to help organisations to manage their cybersecurity risk. Covered by the 'Protect' function of NIST, Identity Management helps to safeguard the organisation by managing the levels of risk.
Can IAM solutions integrate with existing infrastructure?
Yes, it is important that your IAM solution integrates with wider business systems. An IAM solution should 'talk' to applications across your business in order to ensure the right people have the correct levels of access to the resources you allow. This integration improves security levels, brings greater levels of compliance, and gives a better experience for your users.
How do IAM solutions address identity theft and fraud?
By controlling the access given to sensitive systems and data, only authorised users are permitted. IAM makes it harder for attackers to bypass the security measures by authenticating and authorising users. Digital identities are managed and verified through methods such as biometrics, passwords, one-time access codes etc. IAM also includes the approach of 'least privilege', where the minimum possible access is given to individuals so that they can do their jobs - nothing more.