WHAT WE DO

Privileged Access Management Solutions & Services

Vendor-agnostic PAM solutions, delivered by specialists across EMEA

 

Intragen’s Privileged Access Management solutions and services help you control and monitor high-risk access across critical systems. We support regulated organisations with advisory, implementation, and fully Managed Service delivery of enterprise PAM solutions, so you can reduce risk, strengthen compliance, and operate with confidence.
Identity access

At Intragen, we specialise in delivering Privileged Access Management solutions for regulated organisations across EMEA, helping teams reduce risk quickly while supporting audit and compliance requirements. In our experience, privileged access is where risk concentrates, because a small number of admin accounts can create outsized impact. The right PAM solution secures the most critical systems and privileged access paths first, then expands coverage in a controlled rollout. Intragen’s PAM Quick Check is a free two-hour assessment where we recommend practical priorities based on your environment and audit pressure.

How Intragen supports your privileged access journey:

Package

Managed Privileged Access

Intragen’s PAM-as-a-Service offering, built on CyberArk Privilege Cloud, provides a turnkey solution for organisations that want strong privileged access controls without the cost and complexity of building an internal PAM function.
Lifecycle white BG

Advisory and Implementation

Our consultants follow a proven project methodology to assess your identity estate, design the right privileged access architecture, and implement a scalable solution aligned to your security and compliance goals.

Access Management

PAM Quick Check Assessment

Intragen’s PAM Quick Check is a structured, free-of-charge two-hour assessment used to evaluate privileged access maturity, identify high-risk access paths, and define practical next steps.

What is Privileged Access Management?

Privileged Access Management (PAM) protects high-level system access, such as administrator and superuser accounts, by controlling how access is granted, used, and monitored.

 

As part of Identity and Access Management, privileged access controls help prevent credential misuse, privilege escalation, insider threats, and external attacks. By enforcing strict controls over critical systems, organisations can reduce risk and strengthen audit readiness.

 

If you want strong controls without adding operational overhead, Intragen’s Managed Privileged Access service provides ongoing oversight by dedicated specialists.

 

Privileged Access Management is not just a technology decision, it’s an operational discipline. Learn how to build a practical privileged access programme.

Team

Core benefits of Privileged Access Management

The benefits of privileged access management extend well beyond basic credential security.

 

A well-implemented PAM solution reduces breach risk, strengthens compliance posture, and gives security teams the visibility they need to detect and respond to privileged credential misuse. Below are the core benefits Intragen sees organisations realise from a modern Privileged Access Management solution.

Automation technology

Reduced breach risk and faster threat detection

PAM removes the conditions that make privileged accounts exploitable, eliminating standing privileges, enforcing controlled access pathways, and ensuring credentials are never exposed unnecessarily. Every privileged session is monitored in real time, meaning unusual behaviour can be identified and contained quickly, whether the threat comes from an external attacker, a compromised account, or accidental misuse.

Stronger regulatory compliance posture

PAM helps organisations meet the continuous, evidenced controls that frameworks such as NIS2 and DORA explicitly mandate. Compliance becomes a natural byproduct of mature PAM operations rather than a separate, last-minute exercise, giving auditors and regulators what they now expect to see: demonstrable, operational control, not just documentation.

Least-privilege access and a reduced attack surface

PAM enforces the principle that users and systems only hold the elevated permissions they need, for as long as they need them. Just-in-time access models and automated privilege elevation significantly reduce the attack surface without disrupting operations, and sitting at the heart of any mature Zero Trust security strategy.

Complete visibility and audit-ready evidence

Full session recording, structured audit logs, and real-time monitoring give security and compliance teams a reliable, current picture of privileged activity across your entire environment. For organisations under audit pressure, the ability to evidence not just who had access but exactly what they did and when is increasingly the difference between a clean finding and a critical control gap.

What’s the fastest way to reduce privileged access risk?

Based on Intragen’s delivery experience, a practical fast-start approach usually comes from focusing on the small set of access paths that create the biggest impact. In practice, this means quickly identifying where privileged access exists today, then prioritising controls for the most business-critical systems.

 

Intragen’s privileged access fast-start approach typically includes:

  • Identifying privileged accounts (including shared and service accounts)
  • Securing credentials for the highest-risk systems
  • Strengthening authentication for privileged access
  • Improving visibility and monitoring for privileged sessions
  • Establishing clear ownership and a repeatable operating model

 

Request an assessment and we’ll help you identify the fastest, most practical route to risk reduction based on your environment.

Value added

What should we prioritise first in a privileged access programme?

Intragen typically sees the best results when organisations prioritise privileged access based on business impact and exposure, rather than trying to cover everything at once.

 

Common first priorities include:

  • Critical infrastructure and production systems
  • High-sensitivity environments (financial systems, customer data platforms, core identity systems)
  • Privileged access used by third parties and contractors
  • Shared accounts and unmanaged credentials
  • Cloud admin roles and platform-level permissions

 

Where relevant, we’ll also help you align early priorities to compliance expectations and audit requirements, so you can demonstrate progress quickly, not just plan it.

Information security
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Want to assess your current exposure to risk? How can PAM support your broader security and compliance goals?

Take Intragen's free two-hour PAM Quick Check assessment, where we can help you find the answers to these questions. You'll receive a five-page document with a summary of your PAM maturity, key observations and the top risks we identified.

What does 'good' look like for privileged access controls?

Intragen’s view is that a modern privileged access approach is not only about locking down access, but about enabling access safely, with the right evidence and oversight. Effective privileged access security combines people, process and technology, not just tools. A strong privileged access programme typically provides:

Comprehensive audit capability (tracking privileged activity to support compliance and internal reviews)
Session monitoring and recording (visibility into privileged actions with evidence when needed)
Granular access controls (least privilege, with approval and time-bound access where appropriate)
Secure authentication (strong authentication for privileged actions, including MFA)
Credential protection (reduced exposure from shared credentials and unmanaged privileged passwords)
Operational workflows (repeatable processes that support adoption, accountability, and continuous improvement)

How do we keep privileged access secure without slowing IT down?

Intragen’s experience shows that security controls only work when they are usable. The goal is to reduce risk while keeping teams productive, especially when IT and security teams are already stretched.

 

A practical approach balances control and efficiency through:

  • Clear roles and approvals aligned to operating needs
  • Time-bound access for high-risk actions (rather than standing admin access)
  • Automated workflows to reduce manual bottlenecks
  • Sensible guardrails for emergency access
  • Training and enablement so controls are understood and adopted

 

As organisations increase automation, securing non-human identities with privileged access using PAM and IGA becomes just as important as controlling privileged human access.

Identity map

Can privileged access be delivered as an ongoing Managed Service?

Yes. Intragen frequently works with organisations that choose to deliver privileged access as a Managed Service due to operational complexity and audit pressure. For many organisations, running privileged access internally can be complex and resource-intensive, especially when you need continuous monitoring, policy refinement, and evidence for audits.

 

Intragen’s Managed Privileged Access offers:

  • Fast, low-fuss onboarding
  • Continuous monitoring, optimisation, and improvement
  • Predictable monthly pricing
  • Flexible service tiers
  • Oversight by dedicated privileged access specialists

 

Intragen's experience shows that a Managed Service model can accelerate time-to-value and reduce operational burden.

Email breach

How privileged access helps prevent breaches

Privileged access controls reduce breach risk by improving control, visibility, and response, particularly where attackers target credentials or attempt to escalate privileges.

 

A strong approach typically includes:

  • Strong control of high-level access
  • Detailed monitoring of privileged actions
  • Early detection of credential compromise
  • Scalable protection across hybrid and cloud environments
  • Integration with broader identity and security ecosystems

 

Intragen supports privileged access programmes using leading technologies and proven delivery models aligned to your environment and compliance requirements.

Platform as a service

Common challenges in implementing privileged access

Organisations often struggle with:

  • Integrating legacy systems
  • Creating reliable backup strategies for privileged credentials
  • Ensuring adoption and end-user training
  • Scaling the solution as the business grows
  • Interpreting and acting on privileged access analytics
  • Balancing stronger controls with operational efficiency

 

Our experts can help identify and resolve these challenges through an assessment.

Deployment meeting

Key areas to ensure successful deployment:

High levels of adoption and extensive end user training
Integration with existing identity management systems
Scalability to accommodate organisational growth
Continuous monitoring and updating of access policies
Balancing business security with operational efficiency

Privileged access and regulatory compliance

Privileged access controls help organisations meet expectations under frameworks such as GDPR, NIS2, DORA, industry standards, and audit requirements by strengthening control, visibility, and accountability over high-risk access.

 

By controlling access to sensitive systems, monitoring privileged activity, and enforcing secure authentication, organisations can demonstrate due diligence and strengthen compliance posture.

People looking at a tablet

How privileged access controls reduce real-world risk

With visibility into privileged activity and appropriate controls, organisations can detect unusual behaviour earlier, trigger protective actions where appropriate, and create audit-ready evidence of what happened and how it was handled.

 

Clear communication and training improves adoption and reduces friction; the goal is protection, not blame.

Solutions people meeting

Privileged access vs access governance (Joiner-Mover-Leaver and access reviews)

Privileged access controls focus on high-risk admin and superuser access, reducing the likelihood and impact of misuse.

Access governance focuses on who should have access and why, including Joiner-Mover-Leaver processes and access reviews that help demonstrate compliance and reduce access creep.

Many regulated organisations treat these as parallel priorities: privileged access reduces immediate high-impact risk, while access governance strengthens audit evidence and ongoing control.

Access Governance

 

 

How to evaluate and choose the right PAM solution

Choosing the right privileged access management solution requires more than a feature comparison. The wrong choice creates years of operational friction, poor adoption, and gaps in coverage that only become visible under audit pressure. Because Intragen works across multiple leading PAM platforms rather than a single vendor, we can recommend what fits your environment, not what fits a vendor's sales motion.

 

When evaluating PAM solutions, the following factors tend to separate well-matched implementations from ones that struggle:

 

Environment fit: Does the solution work consistently across your hybrid, cloud, and on-premises estate without forcing architectural compromises? PAM programmes that require parallel tools for different environments create governance complexity and audit gaps.

 

Integration with your existing identity stack: Will the PAM solution integrate cleanly with your identity provider, IGA platform, SIEM, and ITSM tooling? Isolated PAM creates operational silos. The strongest implementations connect privileged access controls into the broader identity ecosystem so that governance, monitoring, and incident response work as a joined-up capability.

 

Coverage for non-human identities: Does the solution govern service accounts, API credentials, and machine identities - not just human administrators? Non-human identities now typically outnumber human ones in enterprise environments and represent a significant and often under-controlled attack surface.

 

Operational model requirements: Can your team realistically operate this solution at the maturity level it requires? Implementation is the starting point - ongoing credential rotation, account onboarding, session review, and policy enforcement demand sustained resource. A solution that exceeds your operational capacity will degrade over time.

 

Scalability and maturity progression: Will the solution grow with your programme? The right PAM platform supports a phased maturity model - starting with core vaulting and credential controls, then expanding to just-in-time access, session analytics, and cloud privilege management as capability develops.

 

Regulatory alignment: Does the solution support the specific evidence and reporting requirements of NIS2, DORA, or your sector's compliance framework? Audit-ready PAM is not just about having controls in place, it requires structured, exportable evidence of continuous governance.

 

Vendor roadmap and ecosystem support: Is the platform actively developed, well-supported, and backed by a partner ecosystem that can provide implementation and managed service capability at scale?

 

Intragen partners with the leading PAM vendors (CyberArk, One Identity, and Okta) and helps clients select, implement, and operate the right fit for their environment. If you want an independent view of which PAM solution suits your requirements, the PAM Quick Check is a free two-hour assessment that gives you a structured recommendation based on your current environment, team capability, and compliance obligations.

Technology ecosystem and partners

Intragen supports privileged access programmes across common enterprise identity and security environments, including partner technologies such as CyberArk, Okta, and One Identity. The focus is selecting and operating the right controls for your requirements, aligned to risk, compliance, and practical delivery. This includes delivering robust PAM solutions, such as CyberArk Privilege Cloud.

Cyberark

CyberArk

Intragen supports organisations across EMEA with CyberArk-led PAM programmes. Seamlessly secure identities and access any resource across any infrastructure.

okta

Okta

Okta's adaptive MFA, SSO, and lifecycle management integrate with privileged access controls to strengthen authentication and reduce credential risk across hybrid environments.

One Identity

One Identity

One Identity is a cybersecurity platform and a unified identity security solution that enables you to protect your people, applications, and data.

Privileged access FAQs

What are the main benefits of Privileged Access Management?

The main benefits of PAM are reduced breach risk through controlled credential management, stronger regulatory compliance posture, enforcement of least-privilege access, complete audit trails and session monitoring, improved insider threat detection, and consistent privileged access control across complex and changing IT environments.

How does PAM help with regulatory compliance?

PAM supports regulatory compliance by providing the continuous, evidenced controls that frameworks such as NIS2 and DORA require - including access control policies, multi-factor authentication, session monitoring, credential rotation, and audit-ready reporting. Rather than producing documentation at audit time, PAM embeds demonstrable control into day-to-day operations.

What’s the fastest way to reduce privileged access risk?

Intragen recommends starting by identifying privileged access paths to your most critical systems, then applying controls that increase visibility and reduce credential exposure. Book your free 2-hour PAM Quick Check for a prioritised plan.

What should we prioritise first in a privileged access programme?

Begin with critical systems, shared and unmanaged privileged accounts, third-party access, and cloud admin roles, where a small number of changes can materially reduce risk.

What does 'good' look like for privileged access controls?

Good controls provide least-privilege access, strong authentication, session monitoring, audit evidence, and operational workflows that teams can adopt without constant friction. In short, good privileged access security enables access safely, not restrictively.

How do we keep privileged access secure without slowing IT down?

Use automation, time-bound access, and sensible approval workflows. Focus on controls that reduce risk while keeping operational teams productive.

Can privileged access be delivered as an ongoing Managed Service?

Yes. Many organisations choose a Managed Service to gain specialist oversight, continuous improvement, and predictable operations without building an internal PAM function. Read about Intragen's Managed Privileged Access service.

What is least-privilege access and why does it matter? 

Least-privilege access means users and systems only hold the elevated permissions they need, for as long as they need them. It matters because standing privileges (accounts with persistent elevated access) represent one of the most common and exploitable attack paths in enterprise environments. PAM enforces least privilege at the point of use, reducing the attack surface and limiting breach impact.

How does PAM reduce insider threat risk?

PAM reduces insider threat risk by making all privileged activity visible, accountable, and auditable. Session recording and real-time monitoring means unusual behaviour can be detected and investigated quickly, whether the risk comes from a malicious insider, a compromised account, or accidental misuse.

What is the difference between PAM and IAM?

IAM (Identity and Access Management) governs who should have access and manages the identity lifecycle. PAM governs how privileged access (the most powerful accounts in your environment) is controlled, monitored, and constrained when it is actually used. Both are necessary; they address different dimensions of identity risk. Read more on PAM versus other identity and security controls.

The team members driving the vision

Our progress is powered by experienced professionals who bring deep knowledge and commitment to what they do. Below, we feature a selection of team members contributing to this vision.

Grigoris Gkionis - PAM Team

Grigoris Gkionis

Position: Senior IAM Consultant 

 

Working at Intragen:

"Intragen has helped me a lot to grow as a professional, constantly giving me new challenges and opportunities to expand my knowledge."

 

PAM in today's world:

"PAM has been around for a long time, but in many cases it hasn’t kept up with the environments it’s supposed to protect. Intragen's CyberArk offering stands out because it’s focused on modernising PAM and making it work naturally with today’s cloud and hybrid systems, which is what businesses actually need now."

Antonios Vellopoulos - PAM Team

Antonios Vellopoulos

 Position: Senior IAM Engineer

 

Working at Intragen:

"It has been outstanding. The collaborative atmosphere and the quality of people I work alongside make coming to work truly enjoyable."

 

PAM in today's world:

"Privileged Access Management mitigates a fundamental security risk businesses face today, which is the compromise of privileged credentials. It provides comprehensive protection while ensuring regulatory compliance and security governance visibility."

Nikos Dafnomilis - PAM Team

Nikos Dafnomilis

Position: IAM Engineer

 

Working at Intragen:

"I have been truly impressed by the work culture at Intragen and by the exceptional colleagues I have the opportunity to interact with every day."

 

PAM in today's world:

"There is a significant global security risk related to compromised credentials from privileged accounts. PAM vaults these accounts, rotates credentials and provides session monitoring and recording."

 

Privileged Access Management resources

640x480 - in-house vs managed service

Your guide to In-House vs Managed Privileged Access models

Organisations can manage PAM in-house or rely on a managed service to reduce operational overhead. Intragen supports both approaches, helping you secure privileged access in the way that best fits your resources and security strategy.

Phishing

How Privileged Access Management Stops Ransomware

Imagine this scenario: A cybercriminal poses as an employee, calls your help desk, and tricks them into resetting a password. Just like that, they’re in. The initial compromise has happened. Now what? This is where PAM earns its keep.

640x480 - Practical PAM Programme

How to Build a Practical Privileged Access Programme

Effective PAM starts with strategy, not technology. Understanding who holds privileged access, why, and whether it's still justified gives organisations the clarity to prioritise risk, assign accountability, and build a programme that's sustainable.

Cyber security job

Privileged Access Management Quick Check Assessment

PAM is a great tool for addressing challenges associated with business growth - but is your PAM solution being properly utilised? Take our free two hour consultation to assist you with your PAM challenges.